Complimentary shipping on orders above 500 AED Complimentary shipping on orders above 500 AED

Terms of service

 

Effective Date: January 2023

Welcome to AKUN Home. By accessing or using our website at www.akunhome.com and placing an order, you agree to be bound by these Terms of Service. If you do not agree, please refrain from using our website or services.

1. General Conditions

By using this website, you confirm that you are of legal age in your jurisdiction or have obtained consent from a parent or legal guardian. We reserve the right to refuse service to anyone at any time for any lawful reason. We may modify, suspend, or discontinue any part of the website or services without prior notice.

2. Product Information and Availability

We make every effort to display accurate product descriptions and images. However, we do not guarantee that all information is complete, current, or error free. Product availability, pricing, and descriptions may change at any time without notice. We reserve the right to limit quantities or discontinue products.

3. Orders and Payments

By placing an order, you agree that all information provided is accurate and complete. We reserve the right to cancel or refuse any order at our discretion, including orders suspected of fraud or misuse. Prices are subject to change without notice, and we are not responsible for typographical or pricing errors.

4. Shipping and Delivery

Shipping timelines are estimates only and are not guaranteed. AKUN Home is not responsible for delays caused by shipping carriers, customs processes, or circumstances beyond our control. Risk of loss and ownership pass to the customer once the order has been shipped.

5. Returns and Refunds

Due to the nature of our products, all sales are final. We do not accept returns or exchanges on candles or candle sets once shipped.

If an item arrives damaged or incorrect, you must contact us within seven days of delivery at connect@akunhome.com with clear photographs and proof of purchase. Approved claims may be eligible for a replacement or store credit at our discretion. Shipping costs are non refundable.

6. Limitation of Liability

AKUN Home shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. We do not guarantee uninterrupted or error free operation of the website. Products must be used responsibly and in accordance with care instructions.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of AKUN Home and is protected by applicable intellectual property laws. No content may be used, reproduced, or distributed without prior written consent.

8. Indemnification

You agree to indemnify and hold harmless AKUN Home and its affiliates from any claim or demand arising from your breach of these Terms or misuse of the website or products.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Arab Emirates.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website following any changes constitutes acceptance of the revised Terms.

11. Contact

For questions regarding these Terms of Service, please contact us at connect@akunhome.com