Effective Date: January 2023
This Shipping Policy outlines how orders placed on www.akunhome.com are processed and delivered.
Orders are processed within two (2) to four (4) business days, excluding weekends and public holidays. Processing times may be extended during peak periods or special collections. Once your order has been shipped, you will receive a confirmation email with tracking details.
Delivery timelines are estimates and may vary depending on location and courier services.
AKUN Home is not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our control.
Shipping charges are calculated at checkout based on destination, order size, and weight. Promotional shipping offers may apply from time to time at our discretion.
For international orders, customs duties, taxes, and import fees are not included in the product price or shipping cost. These charges are the responsibility of the customer and are determined by the destination country.
Tracking information will be provided once the order has been dispatched. If tracking details are not received within five business days, please contact us at connect@akunhome.com.
AKUN Home is not responsible for packages marked as delivered by the carrier. If you believe your package is lost or delayed, please contact the courier directly. For unresolved issues, you may contact us with your order details for further assistance.
Customers are responsible for providing accurate shipping information at checkout. AKUN Home is not liable for orders delayed or lost due to incorrect or incomplete addresses. Any reshipping costs resulting from address errors will be the responsibility of the customer.
For shipping related inquiries, please contact us at connect@akunhome.com
